Student and Neighbour Liaison

Student and Neighbour Liaison Service

The way students behave can have an affect on everyone working at the University or living in the community.

There are approximately 16,000 students living in the community and the majority of students are well behaved, but unfortunately as with any large population of people there may occasionally be problems.

The University of Portsmouth offers a liaison service which aims to assist in any difficulties that may arise between students and their neighbours. Maintaining good relationships with the community is very important to the University and we will take the necessary steps required to deal with any complaints that we may receive, along with continuing to inform students on how to be a good neighbour.

When a complaint is received the University will make contact with the students concerned and make them aware that a complaint has been made, again informing the students in how the University expects them to behave whilst living in the City. If further complaints are received then the students will be seen face to face to discuss the complaints, if a resolution is not reached following a meeting then the University can look at following internal disciplinary routes as appropriate.

If the University is aware of the Landlord of the property then they will be contacted and asked to speak to their tenants. The University is unable to remove students from their property as the homes are owned by private landlords and are not university owned.

The University works in partnership with Portsmouth City Council and the Student Union, as well as working very closely with The University & Police Liaison Officer and the local Police, to try and respond as quickly and effectively as possible.

If you are affected by student behaviour and would like the Universities assistance to help resolve the matter then please call Student Housing on 02392 843214 or email student-neighbourliaison@port.ac.uk

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