Portsmouth Business School

Profile

Charlotte Rayner

Charlotte Rayner is Professor of Human Resource Management at Portsmouth Business School.  She has been in academic research since the mid 1990's when she completed the first major UK survey on workplace bullying for the BBC.   Clients include The Work Foundation, NHS Trusts, UNISON, Amicus and smaller unions, as well as local councils and the private sector. Research topics have included stress, bullying and harassment, communication strategy appraisal, local residents opinion surveys and service performance measurement as judged by customers. Much of her work has been confidential.

Charlotte has recently undertaken the research component of the £1.8m DTI/Amicus funded project Working Together To Tackle Bullying and Harassment at Work. She has a PhD from Manchester, an MBA from Cass Business School and a first degree in Psychology from Newcastle. She writes on the topic of bullying at work and negative behaviour for professional and academic publications. She is particularly interested in prevention strategies and lectures internationally.

Selected Publications:

Rayner, C. (Forthcoming) Bullies, targets and bully/targets: triggers and dynamics
In Greenberg, J. (ed) Insidious Workplace Behaviour Erlbaum Press (with Duncan Lewis).

Rayner, C. (2007) Preparing for Dignity: Tackling indignity at work
In Bolton, S.C. (ed) Dimensions of Dignity at Work Butterworth Heinemann.

Rayner, C. (2006) Workplace Bullying In Kelloway, E.K., Barling, J. and Hurrell, J.J. (eds) Handbook of Workplace Violence Thousand Oaks CA, Sage Publications (with Cary Cooper).

Rayner, C. (2005) Reforming Abusive Organizations Chapter in Bowie, V., Fisher, B. and Cooper, C.L. (eds) Countering Workplace Violence Willan Publishers pp 60-74.

Rayner, C. (2004) Bullying at work: A perspective from Britain and North America In S Fox and PE Spector (eds) Counterproductive Work Behavior (Chapter 11 pp271-296) Washington DC, American Psychological Association  (with L Keashly).

Rayner, C. (2003) Does intercultural competence matter in intercultural business relationship development?  International Journal of Logistics: Research and applications Vol 6, No 4 2003
(with Y Huang and L Zhuang).

Rayner, C. (2003) The black hole in ?bullying at work? research International Journal of Decision Making Vol 4 No 1 pp 47-64 (with Cary Cooper).

Rayner, C.(2002)  Workplace Bullying; what we know, who is to blame and  what can we do? London. Taylor Francis (with H Hoel and Cary Cooper).

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