Portsmouth Business School

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Dr. Christine Welch

By Publication - Embracing uncertainty: a critical systemic approach to innovation and development in organizational Information Systems

Department: Strategy and Business Systems
Email: christine.welch@port.ac.uk
Nationality: UK
Director of Studies: Dr. Tammi Sinha
Year of graduation: 2010

Thesis summary

Approaches to decision-making that embrace uncertainty are suggested to be more effective than those that seek to simplify, ignoring the inherent complexities of organizational life. Difficulties in applying complex, open systems methods such as those described within constraints of time and resources are recognised. Suggestions for dealing with these challenges are put forward and illustrated, through identification of constitutive rules for Critical Systemic Thinking as a basis for evaluation.