Portsmouth Business School
Dr Grant Smith
Cult of Change - The Effects of Constant Change on Knowledge Workers in a Multi-National Conglomerate
Department: Human Resource and Marketing Management
Email: g.r.smith1@ntlworld.com
Nationality: UK
Director of Studies: David Goss
Year of graduation: 2009
Thesis summary
The research tracks the progress of one of ABB's 5,000 profit centres through a nine year period of constant corporate change from 1995 to 2004. ABB sold the profit centre to a private equity company in 2002 which immediately merged it with one of its other acquisitions. The research examines the effects of this change on the capital goods salesmen and their immediate managers from both sides of the merger.