Academic Registry

Useful Contacts


Please see below for some useful contacts, external to the RSSA team, and a description of what they can assist you with.



Contact Details


Student Administration Division (SAD)  



Tuition fee queries / information



Bursary queries / information



Sponsor queries / information


American Direct Loan queries / information



Late registration/arrival requests



STUDENTS ONLY - For submitting exclusion appeals



STAFF ONLY - 'Withdrawal of Services' queries / information



STAFF ONLY - 'Change of Status Form' queries


Academic Management Information Division (AMI)


Discoverer - to report errors with the reports (not the data) or to request amendments/new reports - if these requests relate to validation, please contact in the first instance.


For any queries relating to Parchments, centrally posted End of Programme Transcripts and education verifications. Also contact for assisance with Chairs Action Memos (relating to Award only) and UP6's.



For any External Return queries (e.g. HESA, HESES)


 For any queries relating to students and our records systems functions. For internal use only.


 For all course structure updates and Unit Management Approval (UMA) forms and any other course or unit related queries.
Graduation Team



For any graduation related queries


Admissions (Home and International)



For queries relating to Home/EU applicants


For queries relating to International/Overseas applicants

Quality Management Divison (QMD)


For submissions of all forms and supporting documents for new course proposals


 For all Academic Regulations queries
Central Timetabling Unit


 For all timetabling related queries