Staff Discount Portal
Frequently Asked Questions
The University account automatically confirms to provider of the portal, Sodexo, that you are current member of staff.
As soon as you have a University Account
Your contract for the purchase of goods and/or services is with Sodexo and not with the University. The terms and conditions under which you will make your purchases from Sodexo can be accessed on the Discount Portal site. These explain your rights in relation to unwanted or defective goods. It is important that you read and understand these terms before you make your purchase. Any issues with goods and services purchased should be taken up directly with Sodexo.
You should contact the IS Service Desk.
No, your login is the same as the one you use at the University and software automatically checks you are a current staff member
A key security feature is the connection between the user and the site is encrypted; this is a key security feature of the portal
The site is open only for people residing in the UK who are aged over 18. Only one account is allowed per person. Sodexo provide reliable security systems for detecting misuse or suspicious activities. If Sodexo tracks anyone violating the Terms and Conditions in any way, the account of the member will be suspended without any prior notice and no cashback will be paid to them. In most cases, Sodexo’s systems will automatically suspend members found to be involved in suspicious activities.
No, this portal is only for University employees
No, when you log in Sodexo automatically asks the University to confirm you are eligible to have access but no other personal details are shared. To take advantages of any of the offers on the Portal will require you to add personal details as requested.
Membership is only available through employment with the University of Portsmouth
Now that I have set up an account on the Portal, I am being given the option to add another email address, will this affect my ability to log in?
You can choose to add an email address to your account for order confirmations, special offers etc. but it won’t be used for logging in.
Nothing personal about you will be shared with the University apart from whether you have registered with them. Sodexo will provide the University with the number of staff who have registered, overall spend through the portal and most popular discounts
This is not possible as the Discount Portal is not like the Compliments Card that had a lump sum value we could redirect to a charity.
Staff who are in receipt of childcare vouchers will continue to receive them from Edenred. Should these arrangements change, staff will be notified.
If your query has not been answered above and you need any further assistance please contact:
- My Discounts provider helpline on 01908 352133 (Mon-Fri 9am-5.30pm)
- IS Service Desk for login and access queries on 02392 847777.