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Help & Support

We understand that coming to University and studying for a degree can be a daunting prospect and so we make every effort to ensure you have all the support you need to get you off to a good start and help you to achieve the best you can. 

We suggest you start by have a look at our Introducing ... slide shows. These cover many of the things you need to know about the Library and include a number of short videos.

Elsewhere on our website you can access a world of study support by clicking on Information Skills, visit your subject page to see what resources are available to help you with your assignments, download copies of our guides to resources, and find answers to all the common problems you might come across.  

We are here to help whatever your circumstances.

Just joined our staff?

A hearty welcome to all new staff.  Let us show you how the Library can help support your research  and teaching  and develop your students’ information literacy.

Problem? Meet solution.

Having difficulty using any of our services or resources?  Help is at hand.  Just click Troubleshooting Problems  and let us help get you back on track.

If you are still having difficulty, visit, email or call us – our helpline is never closed.

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