Contact Us

For queries about your Library Account or Loan Renewals please phone +44 (0)23 9284 3249 or email issuedesk@port.ac.uk

For all other enquiries or  feedback  please phone +44 (0)23 9284 3228  or email elibrary@port.ac.uk.

Phones are normally staffed between 9am and 9pm Monday to Friday and 10am to 4pm weekends during term time. Outside of these core hours your call will be redirected to our out-of-hours service who may be able to help. 

Email is checked on a regular basis during week-day office hours. You should expect a response within 48 hours within these constraints. The Library's Facebook and Twitter pages are normally monitored between 9am and 5pm Monday to Friday.

Between 11 am and 3 pm term time weekdays you can also use our chat service for an online conversation with Library staff.

You can write to us at:

The University Library
Cambridge Road
Portsmouth
Hampshire
UK
P01 2ST