For all enquiries you can -
- phone +44 (0)23 9284 3228
- email email@example.com
- use our online enquiry form
- use our chat service
Phones are normally staffed between 9am and 9pm Monday to Friday and 10am to 4pm weekends during term time. Outside of these hours you will be redirected to call our out-of-hours service who may be able to help.
Email and enquiries submitted using the online enquiry form are checked on a regular basis between 9am and 5pm Monday to Friday (excluding Bank Holidays). You should expect a response within 48 hours within these constraints. The Library's Facebook and Twitter pages are also normally monitored between 9am and 5pm Monday to Friday.
Chat is normally staffed between 9am and 5pm Monday to Friday. If you're outside the UK, check the local time. Please note: Your online chat session may be monitored and stored for training and quality purposes.
If you have a problem with behaviour in the Library (e.g. noise in Silent Zones) you can anonymously text the Security Team on 07860 756894.
You can write to us at:
The University Library