"Welcome to the website for students at the University of Portsmouth."
Halls of Residence
Staff Directory
Halls of residence staff will ensure that your stay is as comfortable and enjoyable as possible. Contact them if you need help or advice.
You can find the relevant contact details for your Hall below:
Guildhall Halls
Reception
Our porters, receptionists and Hall supervisors share the responsibility for staffing receptions and offer the following services:
- general information
- reporting maintenance problems
- signing in guests
- buying phone cards
- collecting parcels (only when you provide your Halls ID card)
- help in using the fax facility
Main reception
The main reception for Guildhall Halls is located at Bateson Hall.
T: 023 9284 3880.
Opening hours
Monday to Friday: 8.30am to 7.00pm
Saturday: 9.00am to 2.00pm and 4.30pm to 5.30pm
Sunday : 11.00am to 2.00pm and 4.30pm to 5.30pm
Bank holidays
Outside these hours the telephone is transferred to the central Help Desk located at the University Security Lodge, behind University House. Please contact Security Lodge only for urgent issues and wait for your reception to re-open for general services.
James Watson Hall reception
James Watson Hall reception has limited services.
T: 023 9284 5915.
Opening hours
Monday to Friday: 8.30am to 4.30pm (3.30pm on Fridays)
Saturday and Sunday: Closed. Please contact Bateson Hall reception.
Maintenance Team
The Maintenance Team is responsible for all aspects of maintenance in your room or communal areas and also for producing and serving letters for damages and monitoring repair or replacement of defects. The Maintenance Team’s office is located next to reception in Bateson Hall.
T: 02392 84 3880
Services Management Team
Assistant Hall Manager Operations: Kim Bean
Kim is responsible for all Hall porters, reception and delivery of mail. If you have any problems with service-related issues, please contact reception in the first instance. Kim's office is located in the administration suite in Bateson Hall.
T: 02392 84 3880
E: kim.bean@port.ac.uk
Assistant Hall Manager Accommodation: Julie Barrett
Julie is responsible for furniture/fittings in your room and communal areas and for ensuring study rooms and communal areas are kept in a reasonable standard of cleanliness. If you have any problems with accommodation service-related issues, please contact reception in the first instance. Julie's office is located next to reception in Bateson Hall.
T: 02392 84 3880
E: julie.barrett@port.ac.uk
Hall Manager Operations: Peter Whitfield
As Hall Manager, Peter has the overall responsibility of the management of all facilities, maintenance and servicing issues within the Hall.
If you have any concerns, please first contact the Services Management Team (Kim and Julie). However, if you feel your concerns have not been addressed, please make an appointment at your Hall reception to talk to Peter.
Rees Hall and Burrell House
Reception
Our porters, receptionists and Hall supervisors share the responsibility for staffing receptions and offer the following services:
- general information
- reporting maintenance problems
- signing in guests
- buying phone cards
- collecting parcels (only when you provide your Halls ID card)
- help in using the fax facility
Location and opening hours
The reception for Rees Hall and Burrell House is located at Rees Hall.
T: 023 9284 3884
Opening hours
Monday to Friday: 7.00am to 11.00pm
Saturday and Sunday: 7.00am. to 7.00pm
Please note that our Porters Team operate a reduced reception service Monday to Friday from 5.00pm and at weekends. Outside these hours all telephone calls are transferred to the central Help Desk located at the University Security Lodge, behind University House.
Services Management Team
Assistant Hall Manager: Shirley Alton
Shirley is responsible for the day-to-day management of facilities and services. If you have any queries about facilities and services, please contact Shirley in the first instance. Her office is located at reception.
T: 02392 84 3889
E: shirley.alton@port.ac.uk
Chef Manager: Andrew Thompson
Our award-winning chef, Andrew, is responsible for the day-to-day management of the catering facility. If you have an queries about catering, please contact Andrew in the first instance. His office is situated in the dining room. See our Food in Halls webpage for more information.
T: 02392 84 3896
E: andy.thompson@port.ac.uk
Hall Manager, Catered Halls: George Heir
As Hall Manager, Catered Halls, George has the overall responsibility of the management of all services, facilities, welfare and discipline issues within the Hall.
If you have any concerns, please contact first the Services Management Team (Shirley and Andrew). However, if you feel your concerns have not been addressed, please make an appointment at your Hall reception to talk to George.
Langstone Student Village
Reception
Our porters, receptionists and Hall supervisors share the responsibility for staffing receptions and offer the following services:
- general information
- reporting maintenance problems
- signing in guests
- buying phone cards
- collecting parcels (only when you provide your Halls ID card)
- help in using the fax facility
Location and opening hours
The Langstone Student Village reception is located in the Conference Centre.
T: 023 9284 4529.
Opening hours
Monday to Friday: 7am to 11.00pm
Saturday, Sunday and bank holidays: 7.00am to 7.00pm
Please note that our Porters Team operate a reduced reception service Monday to Friday from 5.00pm and at weekends. Outside these hours all telephone calls are transferred to the central Help Desk located at the University Security Lodge, behind University House.
Services Management Team
Deputy Hall Manager: Sue Tong
Sue is responsible for the day-to-day management of facilities and services. If you have any queries about facilities or services, please contact Sue in the first instance. Her office is located in the Conference Centre.
T: 02392 84 4576
E: sue.tong@port.ac.uk
Assistant Hall Manager (Catering): Paul Rixon
Paul is responsible for the day-to-day management of the catering facility. If you have any queries about catering, please contact Andrew in the first instance. . His office is situated in the dining room. See our Food in Halls webpage for more information.
T: 02392 84 4526
E: paul.rixon@port.ac.uk
Hall Manager, Catered Halls: George Heir
As Hall Manager, Catered Halls, George has the overall responsibility of the management of all services, facilities, welfare and discipline issues within the Hall.
If you have any concerns, please contact first the Services Management Team (Sue and Paul). However, if you feel your concerns have not been addressed, please make an appointment at your Hall reception to talk to George.
