Operations and Systems Management
Ms Andrea Foley
- Qualifications: MSc BA (Hons) PGCE SFHEA
- Role Title: Senior Lecturer
- Address: Richmond Building Portland Street Portsmouth PO1 3DE
- Telephone: 02392844785
- Email: email@example.com
- Department: Operations and Systems Management
- Faculty: Portsmouth Business School
I am a senior lecturer in the Business School. My area of teaching is Quality Management at postgraduate, undergraduate and foundation level and I am the Course Leader (Distance Learning) for the MSc Strategic Quality Management. E-learning is an important activity for distance learning students and I am very involved with the development of e-learning.
My professional background is in Quality and Risk Management in financial services and insurance plus experience as an external Quality Assessor ('Lead Quality Auditor') with an international certification body. I was a specialist auditor in a range of sectors and activities such as software ('Lead TickIT Auditor'), financial services, recruitment agencies, training providers and management consulting.
Quality Management at postgraduate, undergraduate and foundation level.
Andrea's research interest is in pedagogy and in particular, the learning experience of postgraduate distance learning students and the development of e-learning to enrich students' learning experience. She is a Senior Fellow of the Higher Education Academy.
Additional Publication to those held in the link below:
Foley, A. & Gauci, K. (2012) Increasing student satisfaction with distance learning - getting on the right track. In M.F. Paulsen & A. Szucs (eds), 7th EDEN Research Workshop: Learners in the driving seat: Users? - Partners? - Consumers? - Peers? Where are we heading to? Budapest: European Distance and E-Learning Network.