PBS means Business

Performance Management

We can provide advice on how to measure difficult areas such as quality, then how to manage the human aspects of achieving performance against targets.

The way in which we might help you

Alternative good practice methods exist for both measurement and motivating performance. All methods need refreshing every five years as people find ways of getting around existing systems and they lose their effectiveness.

For your particular problem areas we can identify alternative performance measures. We can interview staff to assess how to motivate achievement.

Benefit

Fresh ideas to encourage productivity and alignment of staff to achieve the goals of the organisation.

Cost

Supervision of your staff by the relevant University expert at cost of employment/hour. It may be possible to supplement this by free research time by a student, if time of year coincides with student availability as part of their studies.

Our experts in this area.

A blend of numerate and HR skills are needed in performance management and a suitable team would be created for your need. Potential members include Dr. Lisa Jack, Professor of Accounting, specialising in performance measurement, particularly in the agri-food industry. Sue Davey-Evans specialises in management accounting. her previous background was in performance evaluation in the financial services industry. David Hall is from our HR department, specialising in strategic performance management, his background is in the chemical process industry.

Out track record of success

Portsmouth City Council needed advice on measuring and managing contractor performance. Evidence was collected on an appropriate model to use and staff interviewed to build their support. Another example was at Craftsman Furniture, who needed advice on an appropriate performance related pay system.

For more information, please contact Allyson Hunt.