Study Abroad

Outgoing Students - Insurance

Erasmus+ Graduate Trainees

Erasmus+ graduate participants are responsible for purchasing their own insurance cover sufficient to cover their activities abroad. A copy of the insurance policy must be provided to the Exchanges and Study Abroad team at the point of signing the Erasmus+ Mobility Grant Agreement. Without proof of valid insurance cover, the Exchanges and Study Abroad team cannot approve eligibility on the Erasmus+ Graduate Traineeship programme.

Erasmus Mundus students

Erasmus Mundus students attending PhD Legal Psychology will need additional insurance cover to meet their grant requirements. Please contact the University Insurance Officer, Anita Randell, for further details.

Study/work abroad activities as part of the degree

The University insurance automatically covers all students while undertaking approved exchanges/placements involving travel outside England, Scotland and Wales at no additional cost to the students.

Summary of insurance cover for students (.pdf) - from 1 August 2016 to 31 July 2017

From 1 August 2017 we are changing our insurers to Royal Sun Alliance:

  • Travel Insurance Policy Number: RTT306251

Summary of insurance cover for students (.pdf) - from 1 August 2017 to 31 July 2018

To check which policy you are covered by, please read Changes to Travel Insurance Providers - what you need to know

Please contact the University Insurance Officer with any queries:

Anita Randell - 
Tel: 023 9284 3308

Specific country risks

Students must register on our insurers Travel Guard website using policy number 0015865120. This website is specific to the University of Portsmouth and contains valuable information for your safety when travelling abroad.

After registering, please go to 'Country Report' and check the information for the countries you are visiting.  We recommend that you email a copy of the country report/s to yourself.

If any of the Risk Indicators in the top right hand corner of the country information are labelled 'High', you will need to complete a full risk assessment and submit this to Kim Hadley, International Operations Officer (ext.5110).

If any of the Risk Indicators are labelled 'Extreme' you are not insured to travel there.  In addition, students are also not insured to travel to the following destinations due to either high kidnapping risk or because they they are on the list of countries with UN Trade or Economics sanctions:

  • Iraq 
  • Nigeria - Niger Delta and north of Abuja
  • Libya
  • Afghanistan
  • Mali
  • Somalia
  • Yemen
  • Syria
  • Iran
  • North Korea
  • Russia
  • Ukraine (Crimea and Sevastopol)
  • Cuba
  • Sudan

Please contact Anita Randell for further information.

The key concerns are that:

  • you have fully considered the risks
  • you are making an informed decision on whether or not to travel
  • you are aware of the steps to take in an emergency

In the event of an incident while you are on a placement (e.g. earthquake, medical outbreak, political uprising) please make contact with both your supervisor at the University of Portsmouth and the University Insurance Officer to confirm that you are safe and/or call the University Security Lodge +44 23 9284 3333. 

Frequently asked questions

Am I covered for medical expenses incurred overseas?

The policy covers emergency medical/dental expenses only.  It does not cover routine medical treatment, therefore we recommend you consider purchasing additional health insurance cover.

Case Study: a student falls ill with suspected Meningitis while on exchange in the US.  The University insurance pays for investigative costs.  Doctors diagnose Glandular Fever which is a long term condition and recommend that the student is flown back to the UK for recuperation.  The student does not wish to return as it would mean failing a unit and repating the entire year.  The student decides to stay in US at her own risk.  If her condition deteriorates, her treatment will not be covered by the insurers.  The only way to cover this is to purchase private health insurance.

What do I do in the event of a medical emergency?

The University travel insurance is supported by 24 hour emergency assistance from Lifeline Plus:

Helpline: +44 (0) 1273 400850
Please quote policy number: 0015865120

Please download a copy of the Emergency Assistance card and take it with you:
Lifeline Plus Emergency Assistance Card: card information (.pdf)

Please note - failure to contact Lifeline Plus in the event of an emergency could lead to seriously enhanced costs being incurred; the insurers may be entitled to reduce settlement or decline to pay.

In the event of a serious incident or an emergency, please contact the University Security Lodge +44 23 9284 3333

From 1 August 2017 we are changing our insurers to Royal Sun Alliance:

The University Travel Insurance (Royal Sun Alliance) is supported by 24 hour emergency assistance operated by Healix.

Helpline: +44 (0) 2086 084100
Please quote Policy Number RTT306251

Please download a copy of the Emergency Assistance card and take it with you: Healix Emergency Assistance Card (.pdf)

I need to make an insurance claim - what do I do?

Please contact the University Insurance Officer, Anita Randell, for assistance.

I have my own travel insurance, do I need to use the University policy?

There is no compulsory requirement to use the University insurance policy but it is essential that you ensure your policy is sufficient to meet the scope of travel and activities you intend to participate in.

Am I covered for hazardous activities such as bungee jumping, whitewater rafting etc.?

It is possible but DO NOT ASSUME you are automatically covered. Please contact University Insurance Officer, Anita Randell, to ensure that the insurance is adequate to meet your needs in advance of participating in hazardous activities.

I want to add a few days holiday at the beginning/end of my exchange visit - am I insured?

Yes, the insurance covers you for holiday of seven days or 50 per cent of the total duration of your trip overseas (whichever is the greater). This cover is limited to a maximum of 30 days.

I have a pre-existing medical condition (e.g. asthma, bad back) - am I still covered by the University insurance policy?

The University policy excludes travelling against the advice of your medical practitioner.  Contact your GP to check that you are ok to travel.

Where do I find specific travel health advice and vaccination requirements?

Please contact your GP or refer to our recommended website Generally, all travellers visiting Europe, USA, Canada, New Zealand and Australia do not need additional vaccinations as long as they have been satisfactorily immunised for life in Britain, but please check this as it is subject to change.  Other countries will require vaccinations and precautions agains malaria, which you will find listed at

Do I need an EHIC card?

It is recommended that travellers to Europe carry an European Health Insurance Card (EHIC). To apply for the card, either call 0845 606 2030 or apply online