The internal communication team were fully aware of the existence of the snow website that was created back in 2010. It was updated as soon as was possible when working from home on the morning of 18 January. It was updated to link directly to this news item as this can be updated instantly and from anywhere, whereas the snow page takes a little more time and effort. Our priority was to get information to staff and students by the most efficient means possible and as early as possible in the morning. We had sent an all-staff and an all-student email the day before directing everyone to the news feeds on the staff and student websites, rather than the old snow page, as the quickest means of communication.