Comments on: New IT support pages from Information Services http://www.port.ac.uk/uopnews/2013/03/18/new-it-support-pages-from-information-services-2/ News from the University of Portsmouth Tue, 14 May 2013 13:17:21 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Adrian Sharkey http://www.port.ac.uk/uopnews/2013/03/18/new-it-support-pages-from-information-services-2/#comment-24601 Adrian Sharkey Thu, 21 Mar 2013 09:28:31 +0000 http://www.port.ac.uk/uopnews/?p=11285#comment-24601 Hi Heather Thanks for the feedback. I think the issue is that when you click on an email link your settings are still trying to use GroupWise to create an email. In the post migration check-list there are brief instructions on setting up a utility called Affixa to set Google Mail as the default. The instructions are in Appendix A: https://docs.google.com/a/port.ac.uk/file/d/0B1pIiaWio2nMejY0cXdPWkQ4RFk/edit As for the old E-Guide and Staff Directory, there is currently work going on to replace them with a Google solution. As soon as this is ready we will change the links on IT Help. If you have any problems please feel free to contact me. Thanks, Adrian Hi Heather

Thanks for the feedback. I think the issue is that when you click on an email link your settings are still trying to use GroupWise to create an email. In the post migration check-list there are brief instructions on setting up a utility called Affixa to set Google Mail as the default. The instructions are in Appendix A:

https://docs.google.com/a/port.ac.uk/file/d/0B1pIiaWio2nMejY0cXdPWkQ4RFk/edit

As for the old E-Guide and Staff Directory, there is currently work going on to replace them with a Google solution. As soon as this is ready we will change the links on IT Help.

If you have any problems please feel free to contact me.

Thanks,
Adrian

]]> By: Heather Moreton http://www.port.ac.uk/uopnews/2013/03/18/new-it-support-pages-from-information-services-2/#comment-24381 Heather Moreton Wed, 20 Mar 2013 12:13:46 +0000 http://www.port.ac.uk/uopnews/?p=11285#comment-24381 I would like to know when the 'Staff Directory' will actually link to Google and not Groupwise ! since this article was posted this week, it seems v odd that the 'help' pages contain links which still link to Groupwise, as does Novell, which is still available. This is especially confusing for new staff. I would like to know when the ‘Staff Directory’ will actually link to Google and not Groupwise ! since this article was posted this week, it seems v odd that the ‘help’ pages contain links which still link to Groupwise, as does Novell, which is still available. This is especially confusing for new staff.

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