I have been a Principal Lecturer at the Faculty of Business and Law since 2003, teaching and directing master’s level programmes and coordinating subject specialists. My academic career was immediately preceded by eight years with the British Quality Foundation (BQF) researching and promoting organisational excellence within all sectors of the UK economy, using the EFQM Excellence Model © and the technique of self-assessment. Prior to that, I was with IBM (United Kingdom) Ltd. for fifteen years handling business and financial planning, human resource management and team working and development.
My research interests lie in four connected areas: Organisational Excellence in the not-for-profit sector, Business Excellence in SMEs, Corporate Social Responsibility and Sustainability and more recently Business Spirituality. I am part of the ‘URCS’ Research Group: Understanding Responsible Capitalism and Sustainability, within OSM.