On the face of it, writing an email should be a doddle. After all, it is a message you dash off quickly, with little thought as it is not a permanent document and will quickly be lost in the ether, right?

Well, no. Email has taken over from letters as the primary source of communication and, although not as formal as a hard copy letter, it is important to get it right to prevent misunderstanding or offense, and to ensure that the content has impact and will be replied to. In some instances, emails are kept as part of a company’s records and/or to comply with relevant legislation.

Join Penny Legg 14th July at Noon GMT for this brief adventure into the world of the email, an interactive workshop to get you writing appropriately and with impact. Penny is an Academic at the University of Portsmouth, an Author, Publisher, Businesswoman and Professional Speaker. She has worked with writers at all stages of their careers, across business, academic, general non-fiction and fiction genres.

In this 60-minute webinar Penny will be sharing:

1. How to address and distribute emails successfully
2. Clarify appropriate email language
3. How to avoid common mistakes
4. Effective closing in emails
5. Avoiding Spam