Effective Communication Skills Short course


This course took place recently and is not currently scheduled to take place again.

To register your interest in future courses, email cpd@port.ac.uk.

Effective working relationships depend on constructive communication. Communication is the creation, transmission, interpretation and use of information. The meaning of a communication is more dependent on how people receive the message, rather than what the communicator intended. Improving the way we communicate can have many benefits and is a key skill in today’s workplace.

Course details


  • Mode of study: Face to face
  • Duration:
  • Start and end dates:
  • Location:


  • Single bookings: £105
  • Multirate (3 or more courses booked at same time): £90
  • APC rate: £70
  • Apprenticeship rate: £70
  • Retired rate: £70

What you'll experience

On this short course you'll cover:

  • why good communication is so important
  • the communication process
  • the barriers to communication
  • how to overcome barriers to communication
  • key communication skills including active listening and questioning


You'll be taught by Wendy McCormick and Michelle Juchau.

Wendy is a Chartered Engineer and Senior Lecturer at the University of Portsmouth. She has a Master’s degree in Learning and Teaching and expertise in project management. Michelle is Programme Leader of the Learning at Work courses at the University of Portsmouth. She has a wealth of experience in learning and teaching, specifically developing skills within the workplace. Prior to joining academia, Michelle worked in enforcement, requiring extensive training in effective communication.

Entry requirements

There are no entry requirements for this course. 

Multi-discount courses

The following courses are eligible for the multirate discount when you book three or more courses at the same time:

Get in touch

Find out more about this course by contacting us below. 

Contact us

This site uses cookies. Click here to view our cookie policy message.

Accept and close