Millennials and Gen-Z: How to Retain Them Short Course


Multigenerational workplaces are the norm, with millennials making up the largest proportion of our workforce.

This dynamic can form the foundation of productive and innovative teams. However, generalisations and stereotypes about social groups can lead to miscommunication and misunderstandings - with this, the potential for a negative effect on employee engagement and ultimately on an organisation’s performance.

This course will equip you with a deeper understanding of generational differences so that you can avoid social stereotyping and improve intergenerational workplace relationships.

Course details


  • Mode of study: Webinar
  • Duration: Full-day

Date and time

  • Tuesday 9 February 2021
  • 9.30am-4.15pm


  • £207

You'll receive instructions on how to join the webinar by email once your booking and payment has been processed.

What you'll experience

On this short course you'll:

  • discuss the creation of cultures that engage and retain millennials and Generation Z
  • explore flexible working
  • discuss the managers role in engagement (why managers matter) 
  • consider achieving relationship centred management
  • understand Dale Carnegie’s Secrets of Success


Sue Robinson is Director of Training for Dale Carnegie South West, and a Dale Carnegie Master Trainer with 30 years experience delivering training programmes globally. She works closely with individuals and teams across a wide variety of industries introducing and improving the skills necessary to increase performance and drive business results at all levels. She is currently responsible for the development of all new Dale Carnegie trainers in the South of England.

Charlotte Stanley is Regional Director of Dale Carnegie South West. She has been with the company for 2 years and comes from a solid background in sales and product training, winning an industry award for her sales performance. She has experience running her own successful training business and is a qualified life coach. She’s currently working closely with Sue Robinson undergoing regular development for her role as Dale Carnegie Trainer.

Entry requirements

There are no entry requirements for this course. 

Get in touch

Find out more about this course by contacting us below. 

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