During many successful years working in the service and consultancy sectors in roles relating to strategic and operations management, Chris completed a Master of Business Administration (MBA), and a Postgraduate Certificate in Learning & Teaching.  His Doctor of Philosophy (PhD) offered a critical evaluation on how service-based organisations can promote sustainable traction towards an Environment of Continuous Improvement.   Since moving into academia in 2010, Chris is been awarded several lecturing and recognition awards, and has built a reputation for high-end and innovative delivery.   

Chris has published several papers in reputable Journals, and has presented research through Asia, Europe, and America.   Specialising in Operations & Quality Management, Continuous Improvement, Performance Management, Creative Problem Solving, & Employee Participation and Inclusivity, these areas are where Chris’s teaching, research, publications, consulting & facilitation work is focused. 

Having focused on teaching responsibilites & completion of the PhD during recent years, a current prority is the development of an international research profile & presence.  Several papers are currently being developed for submission.