Choosing an education agent
Guidance to help you choose the right education agent for you
If you're applying to university and are using an education agent, choosing the right one is an important first step.
An agent can help you understand your options, guide you through the application process and prepare you for studying in the UK.
A good education agent will help you:
- Explore study destinations and institutions that best match your study goals and academic needs
- Understand available courses and pathways
- Complete and submit your application
- Prepare your documents for your visa application
- Help you plan your journey to the UK
We are required to rigorously assess all education agents before we decide to work with them. This helps to ensure that the agency meets our expectations for professionalism, accuracy and student support.
To find all approved representatives, please check the agents listed on Your Country webpages.
Choosing the right agent
When choosing an agent, look for clear signs of quality and transparency:
✔ Refer to Study UK's Student and Parent Guide to choosing an agent
✔ Are the staff professional and friendly?
✔ Is the agent listed on the global network of ICEF accredited agencies?
✔ If you know where you want to apply, is the agent listed as an official representative on the university's website?
✔ Does the agent have positive feedback from other students?
No single element determines the right choice, but these factors can help you make an informed decision.
Where and what you study is your decision
Education agents are there to support your choices, not make them for you. Consider their advice carefully, but the final decision should reflect your own goals, preferences and circumstances.
If you are unhappy with service you receive, contact us to submit a complaint.
Your education agent should not offer to manage or hold your funds, arrange loans or make fee payments on your behalf. Please contact the university you are applying to if this occurs.