Man using his phone on the beach

Feeling nervous about calling us for Clearing? Here's what to expect when you call on or around Results Day

During Clearing, you might need to call us so we can check you're eligible for your chosen course and that a place is available.

Our friendly Clearing team will confirm your details and grades, and guide you through the process.

We know making the call can feel daunting, especially on Results Day, but we're here to help. Read our tips below to help you prepare and feel more confident.

 

It's all in the preparation

Do your research

Explore the courses we have to offer, clubs and societies, accommodation and life in Portsmouth to help you decide on what suits you.

Make some notes

Grab a pen and paper or your laptop to write down key information or any questions you have for us.

Practice the call

Run through what you want to say with a friend or family member to build your confidence - or take a look at our video where you can reply with your own. responses.

 

Clearing Hotline: 023 9284 8090

 

 

Our top tips

  • Have your UCAS ID, Clearing number and results ready for your call. Make sure you know the full titles of your qualifications including the exam body
  • Find a quiet place to call with good signal and plenty of battery
  • Want some extra support? We can speak to a trusted friend or family member with your permission if you need an extra hand 
  • Remember: It's ok to change your mind during the call. Our Clearing team are here to help and you're always welcome to call back if you need more time or want to look at other courses on offer

Explore our courses in Clearing now to see what you could study.

 

 

Our Clearing team will likely ask you the following questions: 

  • What's your email address? (it's vital the team get the correct one for you)
  • What course are you interested in?

  • What grade did you achieve for your GCSE? (they'll ask you which subject or subjects we need to know the grade(s) for)

  • What grades did you achieve for your A Levels? Or, if you didn't take A Levels, your equivalents to these?

  • (If the course no longer has spaces) I'm sorry but this course is full, is there another course you're interested in applying for?

 

 

Practice your Clearing phone call with us

Join Natalie as she runs through what you can expect from your Clearing phone call.

 

Apply now for September 2026

If you have your results, you can apply now to start in September 2026.

Apply now through Clearing