Centre for Counter Fraud Studies
The Centre for Counter Fraud Studies (CCFS) is one of the specialist research centres of the Institute of Criminal Justice Studies, formed in 2009 to accommodate the growing interest in counter fraud that has occurred within the Institute over the last ten years.
The Centre aims to collate and present the widest possible range of information regarding fraud and the solutions applied to it, and to undertake and publish further research where needed. Additionally, the Centre's Fraud and Corruption Hub gathers the latest thinking, publications, news and research in one central resource for counter fraud professionals.
The problem of fraud is underestimated, undervalued and under researched. There is much that can be done to tackle it and central to that is enhancing our knowledge of the problem and what works in reducing it. CCFS has been created to enhance this knowledge and contribute towards a reduction in the problem. I hope you will register with the CCFS to receive further information and become active in the activities we intend to run.
Mark Button, Director
I am excited by the potential that the Centre for Counter Fraud Studies (CCFS) has to further develop professionalism in the way we tackle fraud and corruption, something that I have worked hard to achieve throughout my career. As Chair of the Centre, I shall be working closely with Dr Mark Button, its Director, to ensure that this potential is realised. Every counter fraud specialist needs the latest knowledge and information to be effective in their work - knowledge really is power in this area! The more we know, the better we can protect our organisations and ensure that resources are used where they should be.
Jim Gee, Chair of Advisory Board
Our expertise includes:
- counter fraud strategies
- counter fraud surveys
- fraud measurement
- interviewing fraudsters
- investigating fraud
- preventing fraud
- sanctions against fraudsters
- training and education related to counter fraud
- victims of fraud
Our full list of services includes:
- provision of high quality research related to countering fraud
- publication and dissemination of research on counter fraud
- organising seminars and conferences on the latest developments in countering fraud
- consultancy and expert advice on countering fraud
- provision of the latest information on countering fraud
- accreditation of professional training courses in countering fraud
- provision of high quality professional training
Our staff have an established track record in providing research and knowledge transfer services to a range of organisations, including:
- National Fraud Authority
- Department for Work and Pensions
- Midlands Fraud Forum
- Department for International Development
The Centre for Counter Fraud Studies (CCFS) and the Business and Law Accounting Group (BALAG) held the 9th Counter Fraud and Forensic Accounting Conference on Wednesday 5 - Thursday 6 June 2019.
Presentations were given by:
- Mr. Jim Gee, Partner and National Head of Forensic Services, Crowe UK LLP and Visiting Professor and Chair of the Centre for Counter Fraud Studies at University of Portsmouth.
- Professor Mike Levi, Cardiff University.
- Professor Martin Gill, Director, Outstanding Security Performance Awards (OSPAs).
- Professor Kelly Richmond Pope, DePaul University in Chicago.
- Mr. Jonathan Gilbert, Post Graduate Research Student School of Social Sciences, Cardiff University.
- Mr. Peter Tickner, Director, Peter Tickner Associates Limited.
- Martina Dove, Freelance Fraud Consultant.
- Dr Bina Bhardwa, Research Fellow at the Institute for Criminal Policy Research (ICPR), Birkbeck, University of London & Tiggey May
along with many more.
Since the formation of the Centre in 2009 it has been associated with over a quarter of a million of pounds of research income. Projects have been for both public, private and voluntary sector clients. Some of the projects are listed below with their main findings, publications and impact.
The Centre for Counter Fraud Studies is supporting an EPSRC project (FEC funding: 360k) titled: 'Data Release: Trust, Identity, Privacy and Security' (EP/N027825/1) (2016-2020). Dr. Victoria Wang (PI), Professor Mark Button (CoI), and Dr. David Sherperd (Senior Research Fellow).
We understand that there is a clear argument for releasing public data so that commercial companies can create added value by developing apps that can harness the data or utilise the data in existing apps. But there can also be unintended consequences. Therefore, we must strike a correct balance that ensures data releases are safe, secure and do not break privacy and trust, but also provide enough data to produce economic benefits. Organisations that collect and host personal data must be confident about security and privacy. We aim to provide organisations with a holistic approach to safeguard their data release.
This project is joint with another EPSRC project (FEC funding: £1.24M) on Data Release - Trust, Identity, Privacy and Security (EP/N028139/1) (2016-2020) at Swansea University. We are working with computer scientists to integrate formal modelling, data mining, visual analytics and information security management to solve the complex problem of predicting the impact of releasing data sets.
Corporate victims of fraud have also been neglected by researchers and policy-makers. One significant issue is gauging the extent of victimisation within an organisation. The CCFS has been at the forefront of conducting research on fraud measurement. Working in partnership with the business advisory practices MacIntyre Hudson, PKF (BDO). The research has highlighted the significant costs of fraud to organisations in different sectors.
- Gee, J., Button, M. and Brooks, G. (2009) The Financial Cost of Fraud. London: MacIntyre Hudson/CCFS.
- Gee, J., Button, M. and Brooks, G. (2010) The Financial Cost of Healthcare Fraud. London: MacIntyre Hudson/CCFS.
- Gee, J., Button, M. and Brooks, G. (2010) The Financial Cost of Public Sector Fraud. London: MacIntyre Hudson/CCFS.
- Gee, J., Button, M. and Brooks, G. (2011) The Financial Cost of Fraud. What the data from around the world shows. London: PKF/CCFS.
- Gee, J., Button, M. and Brooks, G. (2011) The Financial Cost of Healthcare Fraud. What the data from around the world shows. London: PKF/CCFS
The work on fraud measurement has been used to produce a guide on Measuring Fraud for the EU/China project. The expertise was further recognised with a research contract with the Department for International Development to examine the challenges in using fraud loss measurement approaches in overseas aid.
- Button, M. Lewis, C., Shepherd, D. and Brooks, G. (2012) Measuring Fraud in Overseas Aid: Options and Methods. London: DfID.
These projects have also resulted in academic publications.
- Button, M., Gee, J. and Brooks, G. (2012) Measuring the Cost of Fraud: An Opportunity for the New Competitive Advantage. Journal of Financial Crime, 19, pp 65-75.
- Brooks, G., Button, M. and Gee, J. (2012) The Scale of Healthcare Fraud: A Global Evaluation. Security Journal, 25, pp 76-87.
- Button, M. and Gee, J. (2013) Countering Fraud for Competitive Advantage. Chichester: Wiley.
Ensuring organisations minimise the risk of further victimisation has been another important stream in this area of research. Mark Button and Graham Brooks have also worked with MacIntyre Hudson and now PKF (BDO) on research projects related to the resilience of organisations to fraud (2010 onwards). Using key industry benchmarks on counter fraud strategy a survey was developed and distributed to the key sectors of the UK economy. The results of this were published in a series of reports covering the UK and specific sectors. Some examples are listed below (the full list can be found in publications).
- Gee, J., Button, M. and Cook, I. (2011) The Resilience to Fraud of UK Plc. London: PKF.
- Gee, J., Button, M. and Cook, I. (2011) The Resilience to Fraud of the UK HEI Sector. London: PKF.
- Gee, J., Button, M., Brooks, G. and Higginbottom, N. (2011) The Resilience to Fraud of the UK Housing Sector – research into How Well UK Social Housing Organisations Protect Themselves. London: PKF/CCFS.
It has resulted in further research and the development of an online tool in partnership with the National Fraud Authority and Insurance Fraud Investigators Group which enables organisations to assess their counter fraud strategy: https://www.pkfapps.co.uk/fraud/
In 2009 the National Fraud Authority (NFA)/Association of Chief Police Officers (ACPO)/Office of Fair Trading (OFT) funded the Centre to research victims of fraud. This research highlighted the devastating impact fraud has on victims, the lack of support they receive and the difficulties of securing help. The research resulted in three reports and a subsequent vox populi.
- Button, M., Lewis, C. and Tapley, J. (2009) Fraud Typologies and the Victims of Fraud Literature Review. London: National Fraud Authority.
- Button, M., Lewis, C. and Tapley, J. (2009) Support for the Victims of Fraud: An Assessment of the current Infra-Structure in England and Wales. London: National Fraud Authority.
- Button, M., Lewis, C. and Tapley, J. (2009) A Better Deal for Victims. London: National Fraud Authority.
- Button, M., Gee, J., Lewis, C. and Tapley, J. (2010) The Human Cost of Fraud: A Vox Populi. London: MacIntyre Hudson/CCFS.
The research had a significant impact on policy development by government bodies in relation to the services and structures created to support fraud victims. Dr Bernard Herdan (Chief Executive of NFA) and Mike Bowron (Commissioner of City of London Police) wrote in the foreword to the research:
“It represents an important step forward in filling in the gap in our knowledge about the victims of fraud and provides a bed-rock for ensuring that victims remain at the centre of our plans to combat the effects of fraud.”
During the research the NFA created a victims stakeholder group which covered the main statutory, voluntary and private bodies with an interest in fraud victims. Recommendations from the reports were taken away by these group members to influence their policies for dealing with fraud victims. The lack of support for SMEs identified by the research led the NFA to decide to offer greater services to these victims of fraud. Indeed as the NFA’s list of achievements noted in 2010 in relation to this research:
“These findings led the NFA to create an action plan for radically improving support to individuals and small and medium-sized business (SME) victims of fraud. The research has also influenced the support offered to victims by other bodies such as Victim Support, OFT and the Serious Fraud Office.”
The most significant impact was the need for a single point of contact for victims and this helped to cement government thinking towards the creation of Action Fraud, which has been created to provide this function. Action Fraud is a central point of contact for the reporting of fraud and provision of advice and support for victims. The then Chief Executive of Victim Support, Gillian Guy, offered this conclusion on the research:
“The NFA’s research will help everyone better understand how victims are affected, which is key for developing more effective support services.”
This research has also led to academic publications.
- Button, M., Tapley, J. and Lewis, C. (2013) The ‘Fraud Justice Network’ and the Infra-structure of Support for Individual Fraud Victims in England and Wales. Criminology and Criminal Justice, 13: 37-61.
- Button, M., Lewis, C. and Tapley, J. (Forthcoming) Not a Victimless Crime: The Impact of Fraud on Individual Victims and their Families. Security Journal.