The Class of 2020 were invited to book their Graduate ticket before 30 September 2020. If you didn’t receive the invitation email please contact graduation@port.ac.uk. Guest tickets will be available subject to government regulations and bookings will open in the new year.

For the Class of 2021, the first round of ticket bookings is due to open between 1 and 8 April 2021 and will close on 30 April. Graduates are guaranteed a ticket if they book by 30 April 2021. Guest tickets will be available subject to government regulations.

Remember that even if you're attending graduation without guests, you'll have to book your Graduate ticket. You won't be able to attend without a Graduate ticket.

Ticket costs

Tickets for Graduates and up to 2 guests (if available) are free. Additional guest tickets (if available) are £15 each.

You won’t sit with your guests during the ceremony. Guests are seated separately to Graduates.

Child tickets

Child tickets are free.

Children aged 2–12 need a ticket. Infants (ages 0–2) don’t need a ticket but we need to know if you’re bringing an infant due to the restrictions on numbers for fire and safety regulations at the venue.

Let us know you need an infant ticket by providing details in the ‘special requirements’ field when you book your guest tickets.

If you’re bringing children, bear in mind that the ceremony is a formal occasion and lasts for around 1.5 hours. Depending on whether a child is comfortable sitting for that long, guests with young children may wish to watch the ceremony live online.

Carer tickets

If you or one of your guests has a registered carer, we’ll provide an additional free carer ticket.

Let us know you need a carer ticket by providing details in the ‘special requirements’ field when you book your guest tickets.

Booking tickets

When bookings for your ceremony open, we’ll send you a link to the booking system by email.

Each ceremony has its own allocated booking opening date, so don’t worry if a fellow student on a different course has received an email and you haven't yet.

The Class of 2020 were invited to book their Graduate ticket before 30 September 2020. If you didn’t receive the invitation email please contact graduation@port.ac.uk.

For Class of 2021 all ceremony bookings will open by 8 April. If you haven’t received an email allowing you to book for your ceremony by then, please contact us by emailing graduation@port.ac.uk.

When you make your booking, you need to enter your student ID number without the letters “UP”. For example, if your ID number is UP023456, enter 023456.

Requests for specific or accessible seating

If you or your guests need specific seating or need help accessing the venue, let us know when you book your tickets by using the ‘special requirements’ field. We’ll do our best to accommodate your request.

If you’ve already booked tickets, you can update your booking by logging into the online store.

We may contact you to confirm exactly what requirements you need so you have the best possible experience on the day.

Wheelchairs

If you or your guests use a wheelchair, let us know when you book your tickets by using the ‘special requirements’ field.

Booking additional tickets

The availability of additional guest tickets depends on the remaining venue capacity for your ceremony.

We’ll email you if and when additional tickets are available for your ceremony.

There may be some tickets available on the day. We’ll advise you of this nearer the time by email.

Guests without tickets

Anyone without a ticket can watch the ceremony online.

MRES students

If you’re an MRES student and think you’ve been invited to the wrong ceremony, email us graduation@port.ac.uk so we can investigate. Include your name and student number.

Learning at Work students

If you’re a Learning at Work student, your booking form may not have the correct course title. This is because Learning at Work courses appear differently on your student record.

You’ll still graduate on your expected degree programme and the details will be correct on the day.

Late ticket bookings

If you forget to book your student ticket and wish to attend your graduation ceremony, please complete and submit the relevant Late Graduate Booking Confirmation Form as soon as possible:

You don’t need to wait until you know your results to book tickets, formal photography and academic dress. If you can’t attend a graduation ceremony due to academic reasons, you’ll receive a full refund from University and its external providers.

Cancelling tickets

To cancel tickets you no longer need, contact graduation@port.ac.uk.

We’ll cancel these tickets and begin the refund process where necessary.

Refunds

Once you’ve booked tickets, we can only give refunds for academic or visa reasons, or in exceptional circumstances.

Requests for refunds should normally be received within 30 days of the last graduation ceremony. All approved refunds will be credited to the account used when making the original payment.

As a general rule, refunds will not be approved if you decide to attend another event such as a holiday or wedding rather than your graduation.

Academic reasons

If you’re unable to attend your graduation ceremony due to academic reasons, you’ll automatically receive a full refund of any monies paid to the University or any of its external suppliers. (This doesn’t include if you’re eligible to attend the Graduation ceremony if you’ve been awarded an Ordinary Degree.)

Visa reasons

If you or any of your guests receive a visa refusal, contact graduation@port.ac.uk including details of the visa refusal. We’ll then review the request for a refund.

Exceptional circumstances

Exceptional circumstances that could result in a refund include (but are not limited to):

  • Bereavement
  • Illness
  • Deployment
  • Jury service

To request a refund for exceptional circumstances, complete the Graduation Refund Request Form.

Booking tickets for a different ceremony

It’s not normally possible for you to attend a ceremony that isn’t the scheduled ceremony for your school/department.

If you can’t attend your scheduled ceremony due to exceptional circumstances you can request a deferral to the following year.

If you’re not attending your Graduation

If you can’t attend your Graduation, you don’t need to do anything as you confirm attendance when you buy your tickets.

If you don’t attend July 2021 Graduation, we’ll send parchments and transcripts to the mailing address (not the home or term-time address) shown on your MyPort account. The deadline for checking and amending any incorrect information is 30 June 2021. To do this, select the ‘update your details’ button on the my details page.

If you want to stop receiving Graduation emails, please email graduation@port.ac.uk and we’ll remove you from the mailing list.

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